Contact SurgeIQ Lab
Questions, bug reports, data requests or corrections to a guide — here’s how to reach us.
Our support address is being set up and will be published here before accounts open.
What to include
- Bug reports: what you did, what you expected, what happened, and your browser.
- Workout or FIT file problems: the workout name and your bike computer model.
- Data requests (access, correction, deletion): most can be done yourself under Privacy & data in My profile. Otherwise, write from the email address you sign in with. See the privacy policy.
- Privacy complaints: say that it’s a complaint. We acknowledge complaints within 30 days and reply as soon as we can.
- Guide corrections: the page and the passage, with a source if you have one.
Please don’t send passwords, and don’t use this address for medical emergencies.